It’s a proven fact that subscribing to Maintenance programs is much more cost effective to maintain your audio-video equipment on a regular basis than having to repair or replace system components.
On-Call & On-Site Technical Support
Apart from maintenance services, SISPL’s AV service professionals can provide emergency audio-visual repair services.
Whether you need projector repair, monitor/display repair, or even pro audio system repair services, you can count on SISPL to provide prompt action to minimize downtime. Our On-call technical support is a resource to help clients understand, utilize and troubleshoot their AV systems whereas our On-Site service varies from troubleshooting and lamp changes to re-programming a control system and upgrading equipment.
On-Site AV Staffing
SISPL’s AV staffing program is a great resource for busy IT departments which need a technical resource who is specially trained to support and troubleshoot audio visual systems. Our AV Engineers are trained well to independently perform day-to-day on-site AV duties within your premises. Trust them to dissolve into your own IT/Admin team and help you extract complete value from your AV setup. Their responsibilities include everything right from Daily Reporting to your Managers and AV Equipment Operations to conducting Preventive Maintenance and co-coordinating with SISPL for SLA fulfilment.
We have a strong team of dedicated account managers that are always on hand for customers’ pre and post installation phase. Regular account management meetings will continue to take place to ensure that the system installed is working as required. We work closely with our customers to ensure there is a smooth transition without any time or cost constraints.